RealMe events and announcements
The RealMe Operations team updates this page for unscheduled outages, scheduled outages and planned events and announcements such as new releases in the MTS, ITE and Production environments.
Production
| Description | Outage | Severity | Start | End |
|---|---|---|---|---|
RealMe verified identity service outageWe’re upgrading our RealMe verified identity service. You will be unable to apply for a verified identity, or manage an existing verified identity, from 9pm, Friday 20 March to 11pm, Sunday 22 March while we complete the upgrade. Complete your verified identity application by 5pm, Friday 20 March If you apply for a verified identity and are required to take your photo online or visit a RealMe partner store, you must do this by 5pm on Friday 20 March. If you do not complete it by 5pm, your application will be cancelled. You will be able to apply again from Monday 23 March after our system upgrade is complete. Last updated: 03:47pm Mon 9 Mar 2026 |
Scheduled Outage | Major | 09:00pm Fri 20 Mar 2026 | 11:00pm Sun 22 Mar 2026 |