Right now, RealMe is transitioning to a new platform – find out everything you need to know about what’s happening and when.
We’re moving the RealMe Login and Assertion Service to a cloud-based platform.
Impact of the change for RealMe customers
For most people, the transition will be a quick and simple exercise, requiring attendance at two workshops and no more technical work than what’s typically required for a certificate renewal process.
Some stakeholders, eg, agencies using the igovt Context Mapping Service (iCMS), the RealMe Context Mapping Service (RCMS), the HelpDesk Web Service or their own helpdesk, may need to attend additional workshops and complete additional testing and integration tasks.
Overall, however, people can expect little to no disruption to RealMe services before, during or after the upgrade.
Why we’re making the transition
The transition from the current Infrastructure as a Service platform to the new, cloud-based Microsoft Azure AD B2C (Azure) platform will save money and have a range of benefits.
Who is leading the work
Unify Solutions NZ Ltd and Microsoft New Zealand are working in partnership with the Department of Internal Affairs to manage the transition project and deliver service improvements over time. (Unify is Microsoft’s global partner for security and identity collaboration work).
Email the transition project team at: firstname.lastname@example.org
The RealMe Replatforming team are pleased to announce that the first checkpoint ‘go/no-go’ meeting has been held and the Steering Committee has confirmed that we are proceeding as planned for this weekend’s implementation. The next checkpoint will be at 17:00 on Friday 9 April 2021.
REMINDER: Production Replatforming
Production go-live is scheduled for the weekend of 10 April. The updated Onboarding Pack, Production RealMe Replatforming Bundle and Production Help Desk Federation Bundle have all been published (in the project artefacts section below).
At 9pm on Friday 9 April 2021 the services will be taken down.
The team will perform the final data migrations and configure the new services from 9pm on Friday night until 6am Sunday. The team will advise agencies by 7:30am Sunday that their integrations can start from 9am.
Agencies will be able to integrate to the new platform from 9am Sunday 11 April.
Each agency will be responsible for communicating the service outage and handling other related communications to their users.
Please note that there will be a change freeze in both ITE and Production for new and/or updated service integrations starting 5pm Wednesday 7 April 2021 through to 9am Monday 12 April 2021.
Go Live Communications
All communications during the go-live period will be via email@example.com. Email updates will be sent as follows:
Saturday 10 April at 7pm – progress update.
Sunday 11 April at 7:30am – go (no go) email advising agencies that replatforming can commence at 9am.
There will also be two escalation levels available via mobile phone (details to be advised) however firstname.lastname@example.org should remain your first point of contact. These same numbers should also be used should there be any issues / outages to our email service.
Download the project artefacts
Link to Releases and defect reports information is here.
Presentation slide decks
Video 1: Create User flow, Login to LowStrength application, Login and step up to a Moderate Strength application
Video 2: Self service demo
Video 3: Assertion service demo
Video 4: Helpdesk Admin portal demo